:root {
    --ink: #1c1917;
    --muted: #5c564e;
    --paper: #f4efe6;
    --card: #fffcf7;
    --line: #d8d0c4;
    --navy: #1b365d;
    --navy-2: #2c5282;
    --accent: #c45c26;
    --accent-2: #9a4318;
    --ok: #1f6b45;
    --ok-bg: #e5f4ea;
    --err: #9b1c1c;
    --err-bg: #fdecec;
    --shadow: 0 12px 40px rgba(27, 54, 93, 0.08);
    --radius: 14px;
    --font: "Segoe UI", "Helvetica Neue", system-ui, sans-serif;
}

* { box-sizing: border-box; }
html { scroll-behavior: smooth; }
body {
    margin: 0;
    font-family: var(--font);
    color: var(--ink);
    background:
        radial-gradient(1200px 400px at 10% -10%, #e8dcc8 0%, transparent 50%),
        var(--paper);
    line-height: 1.5;
    min-height: 100vh;
}

a { color: var(--navy-2); }
a:hover { color: var(--accent); }

.wrap { width: min(880px, calc(100% - 32px)); margin: 0 auto; }
.wrap.narrow { width: min(440px, calc(100% - 32px)); padding: 10vh 0; }

.site-header {
    background: var(--navy);
    color: #f4efe6;
    margin-bottom: 28px;
}
.header-inner {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 16px;
    padding: 16px 0;
    flex-wrap: wrap;
}
.brand {
    display: flex;
    align-items: center;
    gap: 12px;
    color: inherit;
    text-decoration: none;
}
.brand strong { display: block; font-size: 1.05rem; letter-spacing: 0.01em; }
.brand small { display: block; opacity: 0.75; font-size: 0.78rem; }
.nav { display: flex; gap: 8px; }
.nav a {
    color: #f4efe6;
    text-decoration: none;
    padding: 8px 12px;
    border-radius: 999px;
    font-size: 0.92rem;
}
.nav a.is-active, .nav a:hover { background: rgba(255,255,255,0.12); }

.hero { margin: 8px 0 22px; }
.eyebrow {
    text-transform: uppercase;
    letter-spacing: 0.14em;
    font-size: 0.72rem;
    color: var(--accent);
    font-weight: 700;
    margin: 0 0 6px;
}
h1 { font-size: clamp(1.6rem, 3vw, 2.1rem); margin: 0 0 8px; color: var(--navy); letter-spacing: -0.02em; }
.lede { margin: 0; color: var(--muted); max-width: 52ch; }

.card {
    background: var(--card);
    border: 1px solid var(--line);
    border-radius: var(--radius);
    box-shadow: var(--shadow);
    padding: 28px;
}
.form label { display: block; margin-bottom: 16px; }
.form label > span {
    display: block;
    font-weight: 650;
    font-size: 0.92rem;
    margin-bottom: 6px;
}
.form em { color: var(--accent); font-style: normal; }
.form input, .form select, .form textarea {
    width: 100%;
    font: inherit;
    color: var(--ink);
    background: #fff;
    border: 1px solid var(--line);
    border-radius: 10px;
    padding: 11px 12px;
}
.form textarea { resize: vertical; min-height: 120px; }
.form input:focus, .form select:focus, .form textarea:focus {
    outline: 2px solid rgba(27, 54, 93, 0.35);
    border-color: var(--navy);
}
.grid-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 0 16px; }
@media (max-width: 700px) { .grid-2 { grid-template-columns: 1fr; } }

.legal {
    background: #f3eadc;
    border-left: 4px solid var(--navy);
    padding: 14px 16px;
    border-radius: 0 10px 10px 0;
    margin: 8px 0 18px;
    color: var(--muted);
    font-size: 0.92rem;
}
.legal p { margin: 0 0 8px; }
.legal p:last-child { margin: 0; }

.check {
    display: flex !important;
    align-items: flex-start;
    gap: 10px;
    font-weight: 650;
}
.check input { width: auto; margin-top: 4px; }

.actions { display: flex; align-items: center; gap: 16px; flex-wrap: wrap; margin-top: 8px; }
.hint { color: var(--muted); font-size: 0.88rem; margin: 12px 0 0; }
.btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    border: 0;
    border-radius: 999px;
    padding: 12px 22px;
    font: inherit;
    font-weight: 700;
    cursor: pointer;
    text-decoration: none;
}
.btn-primary { background: var(--accent); color: #fff; }
.btn-primary:hover { background: var(--accent-2); color: #fff; }
.btn-ghost { background: #fff; color: var(--navy); border: 1px solid var(--line); }
.btn:disabled { opacity: 0.6; cursor: wait; }

.alert { border-radius: 12px; padding: 14px 16px; margin: 0 0 18px; }
.alert-success { background: var(--ok-bg); color: var(--ok); }
.alert-error { background: var(--err-bg); color: var(--err); }
.alert ul { margin: 8px 0 0; padding-left: 18px; }
.alert code, code {
    font-family: ui-monospace, SFMono-Regular, Menlo, monospace;
    background: rgba(27,54,93,0.08);
    padding: 1px 6px;
    border-radius: 6px;
}

.hp { position: absolute; left: -9999px; height: 0; overflow: hidden; }
.validation { margin: 28px 0 48px; }
.validation-idle { color: var(--muted); font-size: 0.9rem; }

.site-footer {
    border-top: 1px solid var(--line);
    color: var(--muted);
    font-size: 0.88rem;
    padding: 24px 0 40px;
    margin-top: 24px;
}
.prose h2 { color: var(--navy); font-size: 1.1rem; }
.pre { white-space: pre-wrap; }

.ticket-head { display: flex; justify-content: space-between; gap: 12px; align-items: flex-start; }
.ticket-head h2 { margin: 0; color: var(--navy); }
.meta {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
    gap: 12px 16px;
    margin: 18px 0;
}
.meta dt { font-size: 0.75rem; text-transform: uppercase; letter-spacing: 0.08em; color: var(--muted); }
.meta dd { margin: 2px 0 0; font-weight: 650; }
.block h3 { margin: 0 0 8px; font-size: 1rem; color: var(--navy); }
.timeline { list-style: none; padding: 0; margin: 0; border-left: 2px solid var(--line); }
.timeline li { padding: 0 0 16px 16px; position: relative; }
.timeline li::before {
    content: "";
    width: 9px; height: 9px; border-radius: 50%;
    background: var(--navy);
    position: absolute; left: -6px; top: 6px;
}
.timeline time, .timeline small { display: block; color: var(--muted); font-size: 0.8rem; }
.timeline li.interne::before { background: #8a8175; }
.form.nested { margin-top: 20px; padding-top: 8px; box-shadow: none; border: 0; padding-left: 0; padding-right: 0; }

.badge {
    display: inline-block;
    border-radius: 999px;
    padding: 4px 10px;
    font-size: 0.78rem;
    font-weight: 700;
    white-space: nowrap;
}
.badge-nouveau { background: #e8eef7; color: var(--navy); }
.badge-en_cours { background: #fff1d6; color: #8a5a00; }
.badge-en_attente { background: #ece7f7; color: #4c3480; }
.badge-resolu { background: var(--ok-bg); color: var(--ok); }
.badge-clos { background: #eceae6; color: #5c564e; }

.prio { font-weight: 700; font-size: 0.85rem; }
.prio-urgente { color: var(--err); }
.prio-haute { color: var(--accent); }
.prio-normale { color: var(--navy); }
.prio-basse { color: var(--muted); }

/* Admin */
body.admin { background: #e9e3d8; }
.admin-shell { display: grid; grid-template-columns: 240px 1fr; min-height: 100vh; }
.admin-side {
    background: var(--navy);
    color: #f4efe6;
    padding: 24px 18px;
    display: flex;
    flex-direction: column;
    gap: 24px;
}
.brand-admin { color: inherit; text-decoration: none; }
.admin-side nav { display: flex; flex-direction: column; gap: 6px; }
.admin-side nav a {
    color: #f4efe6;
    text-decoration: none;
    padding: 10px 12px;
    border-radius: 10px;
}
.admin-side nav a.is-active, .admin-side nav a:hover { background: rgba(255,255,255,0.1); }
.side-user { margin-top: auto; font-size: 0.85rem; opacity: 0.8; }
.admin-top { padding: 22px 28px 0; }
.admin-top h1 { margin: 0; }
.admin-content { padding: 18px 28px 40px; }
.stats { display: grid; grid-template-columns: repeat(5, 1fr); gap: 10px; margin-bottom: 18px; }
.stat {
    background: var(--card);
    border: 1px solid var(--line);
    border-radius: 12px;
    padding: 12px 14px;
    text-decoration: none;
    color: inherit;
}
.stat span { display: block; color: var(--muted); font-size: 0.8rem; }
.stat strong { font-size: 1.4rem; color: var(--navy); }
.stat.is-on { outline: 2px solid var(--navy); }
.filters { display: flex; gap: 8px; flex-wrap: wrap; margin-bottom: 14px; }
.filters input, .filters select {
    font: inherit;
    padding: 10px 12px;
    border-radius: 10px;
    border: 1px solid var(--line);
    background: #fff;
}
.filters input[type="search"] { min-width: 240px; flex: 1; }
.table-wrap { overflow: auto; background: var(--card); border: 1px solid var(--line); border-radius: 12px; }
.table { width: 100%; border-collapse: collapse; font-size: 0.92rem; }
.table th, .table td { text-align: left; padding: 12px 14px; border-bottom: 1px solid var(--line); vertical-align: top; }
.table th { font-size: 0.75rem; text-transform: uppercase; letter-spacing: 0.06em; color: var(--muted); background: #f7f1e7; }
.table small { display: block; color: var(--muted); font-weight: 400; }
.table .empty { text-align: center; color: var(--muted); padding: 32px; }
.pager { display: flex; gap: 6px; margin: 14px 0; flex-wrap: wrap; }
.pager a {
    min-width: 36px;
    text-align: center;
    padding: 6px 10px;
    border-radius: 8px;
    background: var(--card);
    border: 1px solid var(--line);
    text-decoration: none;
}
.pager a.is-active { background: var(--navy); color: #fff; }
.admin-grid { display: grid; grid-template-columns: 1.4fr 0.8fr; gap: 16px; align-items: start; }
.stack { display: flex; flex-direction: column; gap: 16px; }

@media (max-width: 960px) {
    .admin-shell { grid-template-columns: 1fr; }
    .admin-side { flex-direction: row; flex-wrap: wrap; align-items: center; }
    .side-user { margin: 0; }
    .stats { grid-template-columns: repeat(2, 1fr); }
    .admin-grid { grid-template-columns: 1fr; }
}

.install-checks { list-style: none; padding: 0; }
.install-checks li { padding: 8px 0; border-bottom: 1px solid var(--line); }
.ok { color: var(--ok); font-weight: 700; }
.ko { color: var(--err); font-weight: 700; }